Here is a quote from a post on their official boards:
Just got an email from C&B and after going through the first pages here, it looks like nobody else is in the same situation...
I bought the Pioneer account a year ago but as the game hadn't fullfilled what was promised I just played 2-3 days after launch.
Especially I never applied for any kind of subscription or freedom pack and carefully checked that no reoccuring payment was due or any kind of subscription running (actually at that time you couldn't change anything on Pioneer Accounts).
Let's quote the official mail from June:
Dear Pioneer psio,
You've been offered two free months of subscription to Dark and Light.
In order to keep playing for free after the 7th of June, we require you to activate your Master account for your free access period.
At the end of this free access period in Dark and Light, you will have to determine if you want to keep playing as a Master Subscriber or change to the Freedom Card account type.
Something I didn't do for sure
Today C&B charged me for 9,99 Euro and stated that I authorised them to do so on the 24th of November last year!
As I don't want to go through the trouble of canceling the transaction and probably getting future trouble with C&B (I use it for other payments too) I kindly request to change my subscription status and refund the 9,99.
Theres a lot more where that came from, check out this thread!
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